filters
state:
Show
city:
Show
product:
Show
Let me start by saying the coverage is great on my warranty. That, unfortunately, is where my satisfaction ends. The service company they sent to fix my drainage pipes was out to the home about 2 weeks after the initial inspection in mid June. They completed the...
Read more
1.6
Cross Plains, Wisconsin
#1079990
Reply to reviews
HOME OWNER SOLD ME HOME, INSPECTION CAME BACK PERFECT, 3 MONTHS LATER AC GOES OUT, DEALING WITH HSA IS INDESCRIBABLE, THEY HAVE ZERO PLANS TO SERVICE THE PLANS THEY SELL. MY FAMILY HAS BEEN IN THE AZ HEAT 115 DEGREES OVER 3 WEEKS NO ON AND OFF WHILE THEY HAVE DUCT TAPE...
Read more
Anonymous
Anonymous

Please look up the definition of a Ponzi Scheme.

#1077581
Reply to reviews
I've had HSA for 14 years, I was very pleased with them up until last year, it is now an average of 30 minutes on hold to talk to anyone, this is the second time I've had a technician come out and take my deductible and not fix the problem, they're happy to take your...
Read more
#1066622
Reply to reviews
I am VERY sorry I was encouraged to purchase this warranty! FIRST of all $450 to a young couple buying their first home is A LOT of money! Second my furnace was not covered due to "un-written exceptions". I purchased the warranty in Nov. the claim was made in Jan. when...
Read more
1.9
I liked
  • Ease of scheduling
I didn't like
  • Every aspect of this company
  • Are not honest and lying to customer
  • Loop holes
#1017227
Reply to reviews
I purchased HSA when I moved into our home 15 years ago. Have used them a few times. Takes a long time to get an OK. Our refrigeration unit went out after 2 years in the home and when the repair guy came out told us that is needed to be replaced because of a short. HSA...
Read more
#970102
Reply to reviews
For all that read this - don't waste you money with this company. HSA will deny everything so the warranty is absolutely worthless. I have been paying into this company for a number of years and when I really needed them, typical insurance company - deflect and blame...
Read more
1.2
I didn't like
  • Every aspect of this company
#932010
Reply to reviews
This is absolutely the worst company I have ever done business with in 40 years. They will use all of the fine print in the contract to not repair or repair as cheaply as possible until the warranty coverage runs out. You will wait on hold for hours to make a service...
Read more
I didn't like
  • Irresponsible staff
  • Every aspect of this company
  • Customer service
#903791
Reply to reviews
Show

Short Review on July 06, 2016

I called HSA in April. My refigeratir is still broke....
#877539
Reply to reviews
When you try and call and speak with someone, the average wait time is approximately 45 min. to 1 hour. They put you through so many hoops and take advantage of loopholes that you feel like you've been swindled. You have to pay upfront to use one of their contractors...
Read more
#833141
Reply to reviews
First, I would like to acknowledge the few positives of our experience: (a) when you can actually get someone on the phone, they're usually professional and courteous (if sometimes clueless about what's going on with the claim). (b) Again, when you can actually get...
Read more
#796755
Reply to reviews