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When you try and call and speak with someone, the average wait time is approximately 45 min. to 1 hour. They put you through so many hoops and take advantage of loopholes that you feel like you've been swindled. You have to pay upfront to use one of their contractors...
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#833141
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First, I would like to acknowledge the few positives of our experience: (a) when you can actually get someone on the phone, they're usually professional and courteous (if sometimes clueless about what's going on with the claim). (b) Again, when you can actually get...
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#796755
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HSA Home Warranty - Heater is not working in Kitchen and Living area
HSA Home Warranty - Heater is not working in Kitchen and Living area
HSA Home Warranty - Heater is not working in Kitchen and Living area
HSA Home Warranty - Heater is not working in Kitchen and Living area
HSA Home Warranty - Heater is not working in Kitchen and Living area
I have my home warranty with HSA. This is my home which I have purchased in July-2015 (8 years old home). In the first winter, we have started heater on first floor. There was no heat coming in kitchen and living area. With the same temp in heater, other rooms were...
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1.0
I didn't like
  • Customer service
  • Are not honest and lying to customer
  • Irresponsible staff
#790955
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Moved into an older house. Lots of things went wrong first year, but real estate agent convinced my to buy with this HSA home warranty. First and biggest problem is their customer service. 1 hour hold time on average to get to a representative who either disconnects...
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1.8
I didn't like
  • Every aspect of this company
#747716
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IF you can get some one to answer expect a minimum hold time of 1 hr before you talk to anyone. If they finally do send someone out, he will be a guy the found someplace that has no clue what he is working on. I know nothing about heating and cooling and in both...
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1.0
I didn't like
  • Every aspect of this company
#658063
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We purchased a home that came with a HSA home warranty....the previous owner purchased it to sell with the house. So one evening I was in the basement garage and notcied I had a wet floor where the drain pipe from kitchen sink went into concrete into garage floor.The...
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#469813
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Received a HSA policy when we purchased our new home. The A/C went out within a month. We have a $75 deductable policy. HSA sent out a technician that could not fix the unit and charged us the $75 deductable. I called HSA the second time and was told that our repair...
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#446317
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I got home in June since then HSA has been 0 for 2 on claims, the first thing was the pressure tank for the Well went bad. They claim they do not cover that part, only the well pump. WTF the tank is needed for the well to function correctly! next we had a broken sewer...
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#370310
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HSA Home Warranty is the Florida subsidiary of Home Security of America, Inc. This company offers home owner's insurance at a very lofty annual price of approximately $ 700.00 for this upcoming year for a small 5 year old only condo. We pay an fee the the "Silver...
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Anonymous
Anonymous

This HSA Warranty sucks!

Anonymous
***ed!

Wow, is all I can say about HSA and their shady business practices! I just had my first and last unpleasant experience with them! Everyone, BEWARE!

#233864
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