Paid 2000 to them, but they did not pay off or find anything wrong with bad appliances - stay away! They charge 75 for visit, then when they finally agreed to pay, they wanted to sell me item or see a receipt that I bought the item. Since I am in middle of renovation,...Read more
Very unsatisfactory. This is why home warranties have a negative connotation. Eager to set up service and take payment, but the chances of your "breakdown" to be repaired or replaced - minimal at best. You will most likely end up paying the $75 service call to find out...Read more
My wife and I bought a house on December 8, 2017 and purchased a home warranty through HSA. On December 27 the boiler heat stopped working. We contacted the home warranty company (HSA home warranty) on December 28th and they scheduled an HVAC company to come look at it...Read more
HSA Home Warranty - Scam artists.
They are scam artists. They’ll offer repairs or replace items at exhorbant prices. If you catch one they bill your card 100$. Saying no refund.
My pool heater freeze prevention was running all the time and causing my filter not to run properly. Filed service request online. Their contractor Jaspers was dispatched advised they replaced the sensor and a gasket ring and everything was fixed. I went out of town...Read more
HSA Home Warranty - First time, dealing with HSA, very poor.
Poor service, wait time on the phone anywhere from 30 mins to 1 hour. Wrong person sent for problem and because they came into the home, they still want to charge me $100.00, they sent the wrong person , therefore I should not be charged. This was my first time dealing with HSA and would not recommend them.
Upon purchasing my Home, HSA warranty was part of the purchase. I have called for AC not working, i received a notification to confirm scheduling a service visit and $75 dollars fee. after a 2 extremely hot day i never got a call. I cancel the service and fixed it...Read more
I moved into a new home and purchased insurance through HSA Home Warranty. One of the appliances was not properly working so I placed a claim with HSA. Someone called me and said that a local contractors would be out and that I would pay a $100 service fee which I did....Read more
my problem with hsa home warranty started the first week of May 2017 first we were told by hsa that our ac needed a specific part and the part was on order by the middle of July our ac still wasn't fixed so a week later we receive a csll from hsa saying our ac couldn't...Read more
Let me start by saying the coverage is great on my warranty. That, unfortunately, is where my satisfaction ends. The service company they sent to fix my drainage pipes was out to the home about 2 weeks after the initial inspection in mid June. They completed the...Read more
Cross Plains, Wisconsin
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