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Hsa Home Warranty - Phone system is very bad, l can not reach anyone also l have been blocked

l need account department to call me because l have an issue about the statement and l can not get hold anyone from HSA because the phone number you guys provided is very bad lots of commercial add on the top of that system is blocked me... my name is Cihangir Kucuk # 786-202-6427 home address is # 305 azalea circle, *** GA, 30040
Company wrote 0 private or public responses to the review from 1 day ago.
#1421966
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Horrible company. Still waiting for a refund on a septic pump I paid additional to have covered since May 2018. Numerous calls be on hold for hours and no one will put me through to a supervisor they just hand up on me. Do not waste your money on this home warranty...
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Company wrote 0 private or public responses to the review from Nov 16.
#1401916
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WARNING, this company treats its customers like garbage. HSA has the worst customer service. All they do is apologize for no one getting back to you each time you call. When you call, you have to wait on average over 30 minutes on hold. Then, you have to talk to...
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Company wrote 0 private or public responses to the review from Nov 14.
#1400198
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The wait time of a call is ridiculous. When I call some place I would like to talk to a person not a computer. The length of time for a call to be answered is too long. Calling from a business we don't have time to wait for a call to be answered. We are thinking we...
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Company wrote 0 public responses to the review from Oct 16.
#1383028
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I bought my house 2 months ago and the sump pump broke during a huge storm in which my bathroom, 2 bedrooms, and living room were becoming damaged from all of the water so I ran out during the storm, bought a new sump pump and instantly installed it. Was up all night...
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Company wrote 0 private or public responses to the review from Oct 02.
Cross Plains, Wisconsin
#1371169
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PLEASE if you value your time and money, DO NOT utilizes this company. It is August in Arizona and our AC UNIT is not working. The HSA Company states that they are available 24/7. It took 72 hours for them to give a call back. Three weeks later my AC unit is still not...
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Company wrote 0 private or public responses to the review from Aug 17.
1.0
#1332039
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Newly purchased home 50 years old with gas fired boiler hot water heater eight years old. Unit is a Prestige Triangle Two model, no reliable heat since January. Incompetent techs, unreliable communication. What to do? Does any agency provide oversight? How to exert...
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Company wrote 0 private or public responses to the review from Mar 29.
#1222011
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Hsa Home Warranty - Horrendous rip off

Paid 2000 to them, but they did not pay off or find anything wrong with bad appliances - stay away! They charge 75 for visit, then when they finally agreed to pay, they wanted to sell me item or see a receipt that I bought the item. Since I am in middle of renovation, I probably will never see money. For each applliance, its a separate service call, and they rarely pay. word {{REDACTED}}
Company wrote 0 public responses to the review from Mar 16.
#1212226
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Very unsatisfactory. This is why home warranties have a negative connotation. Eager to set up service and take payment, but the chances of your "breakdown" to be repaired or replaced - minimal at best. You will most likely end up paying the $75 service call to find out...
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Company wrote 0 private or public responses to the review from Mar 12.
#1208541
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Contact Hsa Home Warranty

Mailing Address:
Home Security of America, Inc.
P.O. Box 849 P.O. Box 2803 Memphis, TN 38101
Carroll, Iowa 51401
United States
Phone:
(800) 367-1448
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My wife and I bought a house on December 8, 2017 and purchased a home warranty through HSA. On December 27 the boiler heat stopped working. We contacted the home warranty company (HSA home warranty) on December 28th and they scheduled an HVAC company to come look at it...
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Company wrote 0 private or public responses to the review from Feb 12.
MushyLiger579
MushyLiger579

We're in similar situation right now and have been since Jan til now end of March.

1.0
#1188240
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