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PLEASE if you value your time and money, DO NOT utilizes this company. It is August in Arizona and our AC UNIT is not working. The HSA Company states that they are available 24/7. It took 72 hours for them to give a call back. Three weeks later my AC unit is still not...
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1.0
#1332039
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Newly purchased home 50 years old with gas fired boiler hot water heater eight years old. Unit is a Prestige Triangle Two model, no reliable heat since January. Incompetent techs, unreliable communication. What to do? Does any agency provide oversight? How to exert...
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#1222011
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Hsa Home Warranty - Horrendous rip off

Paid 2000 to them, but they did not pay off or find anything wrong with bad appliances - stay away! They charge 75 for visit, then when they finally agreed to pay, they wanted to sell me item or see a receipt that I bought the item. Since I am in middle of renovation, I probably will never see money. For each applliance, its a separate service call, and they rarely pay. word {{REDACTED}}
#1212226
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Very unsatisfactory. This is why home warranties have a negative connotation. Eager to set up service and take payment, but the chances of your "breakdown" to be repaired or replaced - minimal at best. You will most likely end up paying the $75 service call to find out...
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#1208541
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My wife and I bought a house on December 8, 2017 and purchased a home warranty through HSA. On December 27 the boiler heat stopped working. We contacted the home warranty company (HSA home warranty) on December 28th and they scheduled an HVAC company to come look at it...
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MushyLiger579
MushyLiger579

We're in similar situation right now and have been since Jan til now end of March.

1.0
#1188240
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Hsa Home Warranty - Scam artists.

They are scam artists. They’ll offer repairs or replace items at exhorbant prices. If you catch one they bill your card 100$. Saying no refund.
#1172091
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My pool heater freeze prevention was running all the time and causing my filter not to run properly. Filed service request online. Their contractor Jaspers was dispatched advised they replaced the sensor and a gasket ring and everything was fixed. I went out of town...
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1.0
#1147605
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Hsa Home Warranty - First time, dealing with HSA, very poor.

Poor service, wait time on the phone anywhere from 30 mins to 1 hour. Wrong person sent for problem and because they came into the home, they still want to charge me $100.00, they sent the wrong person , therefore I should not be charged. This was my first time dealing with HSA and would not recommend them.
#1130286
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Upon purchasing my Home, HSA warranty was part of the purchase. I have called for AC not working, i received a notification to confirm scheduling a service visit and $75 dollars fee. after a 2 extremely hot day i never got a call. I cancel the service and fixed it...
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#1105762
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Contact Hsa Home Warranty

Mailing Address:
Home Security of America, Inc.
P.O. Box 849 P.O. Box 2803 Memphis, TN 38101
Carroll, Iowa 51401
United States
Phone:
(800) 367-1448
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Hsa Home Warranty Products and Services

I moved into a new home and purchased insurance through HSA Home Warranty. One of the appliances was not properly working so I placed a claim with HSA. Someone called me and said that a local contractors would be out and that I would pay a $100 service fee which I did....
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1.5
#1089331
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